Order Process
When placing an order online with our INVIS Online Store, you will
receive an order confirmation with all the order information you
supplied to us. Your order will then be reviewed and processed. The
processing time primarily depends on the selected form of payment and
the time your payment requires to be posted to our account. While we
await approval of your paymment, your order is being assembled. Once
your payment clears our process, your order will be shipped in
accordance with the guidelines below. By logging on to our INVIS Online
Store with your personal account information, you will at any time be
able to review the status of your order.
Shipping Policy
All sales are made FOB Irvine, leaving the choice of transporting the
purchased items to our customers. If nothing else is indicated,
shipments are made by United Parcel Ground Service. You may, however,
select a different shipping method when placing your order. If nothing
else is indicated when we process your order, shipments will leave our
warehose within 24 hours of processing your order. Risk of loss and
transport will transfer to you upon handing your order to UPS or a
different common carrier. Packages will be shipped with a signature
required upon delivery. ALL ORDERDS MUST BE SHIPPED BY COMMON CARRIER
AND WILL NEVER BE HELD FOR WILL CALL OR PICKUP.
Return Policy
INVIS would like you to be pleased with your purchase. In case you have any questions regarding your INVIS products, please contact us.
We accept returns within our thirty (30) day return period as stated in
our Terms and Conditions only with a valid Return Merchandise
Authorization Number (RMA #). Returns need to be shipped to a specific
return address for proper credit processing. RETURNS SHIPPED WITHOUT AN
RMA# WILL NOT RECEIVE ANY CREDIT. Returned products must be shipped in a
resaleable condition to the corretct return address given with the RMA
and your shipment must contain all parts, packaging and supplies shipped
with the original order. All returns are subject to a 15% restocking
fee and will be credited to the credit card charged or by check mailed
to the shipping address of the original order.